Privacy and Cookie Policy
This Privacy Policy explains how NicoUK.com ("we", "us", "our") collects, uses, and discloses personal information when you visit, make purchases, or otherwise interact with our website and services ("Services"). By using our site, you agree to the terms described herein.
1. Information We Collect
We collect two main categories of personal data:
- Device Information: Automatically collected via your browser, including IP address, browser type, operating system, cookies, browsing behavior, referring/exit pages, and interaction data.
- Order & Contact Information: Data you provide when placing orders or contacting us—such as your name, email address, billing and shipping addresses, phone number, payment details, and order history.
2. How We Use Your Information
We use your information for purposes that include:
- Processing and fulfilling orders (payment processing, shipping, confirmations).
- Communicating with you about your order and responding to support queries.
- Detecting and preventing fraud or risks.
- Personalizing and improving our website and marketing.
- Sending promotional offers, if you have opted in.
3. Sharing Your Information
We do not sell your personal data. We may share it in the following ways:
- Service Providers: Trusted partners who help us operate the site, process payments, deliver products, manage analytics, and conduct marketing—only accessing the data essential for their tasks.
- Legal Requirements: We may disclose information if required by law or legal process.
- Business Transfers: In case of sale, merger, or corporate restructure, your information may be transferred as part of business assets.
4. Cookies & Tracking Technologies
We use cookies, web beacons, pixels, and similar tools to:
- Provide essential site functionality.
- Analyze usage patterns and improve performance.
- Serve personalized ads and offers (where consented).
You may disable cookies via your browser settings, though some site features may be affected.
5. Your Rights (UK/EU Users – GDPR Compliance)
If you reside in the UK or EU, you have the following rights:
- Access the personal information we hold about you.
- Correct inaccuracies in your data.
- Request deletion of your data (where lawful).
- Object to or restrict processing.
- Request data portability.
- Withdraw consent for marketing at any time.
To exercise these rights, please contact us via the details in Section 9.
6. Data Retention
We retain your personal data:
- As long as your account remains active or as needed for servicing you.
- For legal or business purposes such as order records or regulatory compliance.
Once no longer necessary, your data will be securely deleted or anonymized.
7. Security
We implement industry-standard measures (e.g., encryption, access controls) to protect your data. However, no system is fully secure—please help safeguard your login details and notify us of any suspicious activity.
8. Children’s Privacy
Our Services are not intended for children under 18. If we learn we have collected data from someone below this age without proper consent, we will promptly delete it.
9. Changes to This Policy
We may update our Privacy Policy to reflect legal or operational changes. The "Last updated" date at the top will reflect the latest revision. Continued use of our Services constitutes acceptance of such updates.
10. Contact Us
For questions, data privacy requests, or concerns, please reach out:
Email: privacy@nicouk.com
