Nicotine pouches are small, smokeless, and spit-free pouches containing nicotine, flavourings and food-grade ingredients. You place one between your upper lip and gum; the nicotine is absorbed through your oral mucosa for a discreet nicotine experience.

Yes - all pouches sold by www.nicouk.com are tobacco-free. They contain pharmaceutical-grade nicotine that is either derived from tobacco or manufactured synthetically, without any leaf or stem material.

• Open the can and take one pouch.
• Tuck it between your upper lip and gum, letting it rest comfortably.
• Leave it in place for about 20–60 minutes (depending on strength & your preference).
• After use, remove and dispose of it in a bin (never flush).
• Do not chew, swallow or chew the pouch; it is meant for absorption, not ingestion.

We offer multiple nicotine strengths (e.g. low, medium, strong). If you're new to nicotine pouches, we suggest starting with a lower strength (e.g. 2-4 mg) and then gradually increasing only if needed and adjust based on your experience and nicotine tolerance.

NicoUK carries a wide variety of flavours such as mint, wintergreen, citrus, berry, coffee, and more. New flavours may rotate, so check our product listings regularly for the latest range.

High-quality nicotine pouches are designed to minimize staining. Still, maintaining good oral hygiene (brushing, rinsing) helps reduce any risk of discoloration. Using lighter-strength pouches may also lessen the impact.

While nicotine pouches are considered a less harmful alternative to traditional smoking (because they eliminate combustion), they still contain nicotine, which is addictive. Use responsibly and keep out of reach of children and pets. If you have health concerns, please consult a healthcare professional.

They can be used as a harm-reduction tool or alternative to cigarettes, but they are not officially approved as smoking cessation products. If you want to quit smoking altogether, consider seeking medical advice or using approved cessation aids.

You must be 18 years or older to purchase nicotine pouches in the UK. Age verification may be required at checkout or upon delivery.

We currently ship within the UK only (or optionally to other allowed regions; specify your coverage).
Typical delivery times:

• Standard UK delivery: 2-5 business days
• Express / Next-day option (if selected): 1–2 business days

Once your order ships, you’ll receive tracking information via email.

We accept major UK payment options including Visa, Mastercard, debit cards, and PayPal. All payments are processed securely over encrypted connections.

Yes. We use plain, packaging with no nicotine or tobacco references externally to protect your privacy.

Due to hygiene and safety reasons, we do not accept returns or exchanges on opened products.
If you receive a damaged or incorrect item, please refer to our return policy for more details.

If tracking shows no update for several days, contact us with your order number. We will liaise with the courier and help locate your parcel.

Yes, we offer discounts for bulk orders. Please contact our customer service team for more information.

Store them in a cool, dry place, away from direct sunlight and high temperature. Keep the lid closed tightly to prevent drying out and preserve flavor and potency.

Yes — each can has a “best before” date printed on the bottom. Beyond that date, freshness and flavor may degrade. Always use products before that date for the best experience.

First, try repositioning the pouch or switching to a lower nicotine strength. If irritation or discomfort persists, discontinue use and consult a healthcare professional.

Yes. Because they are smokeless, spit-less and odorless, most public places allow their use. However, always check any venue’s policy (e.g., workplaces, public transport) before using.

You can reach our support team via email at support@nicouk.com or via the “Contact Us” form on our website. We aim to respond within 1 business day.